Frequently Asked Questions

Membership Questions (7 answers)

Ok. I am definitely in. How do I pay for class? How can we make this relationship official?


You mean, besides making it public on Facebook? Just kidding. ;) It's so easy!

You get to customize your workout preferences based on YOUR availability and YOUR budget.

What works for you? One day a week? Two days a week? Unlimited Days a week? A Drop in Day Pass? A package of single classes? Choose the right program for you and set up your account online through our website. It takes 3 minutes!

Feel free to download our PushPress app to have access to your account, the class schedule, and all things AG from your phone. When you arrive to class, just check yourself in. PS...You are always in with us.




How much do memberships cost?


It's up to you, so let's do some math!

AG Fitness has always thought of our workouts on a weekly basis since we began this cool adventure 10 years ago. Why weekly? Consistency! Consistency is the most important factor that drives results. What is different now? Two things! Besides weeks, we are thinking about days. When you come to AG Fitness, your pass is good for the whole day! Take a few 1/2-hour blocks of classes or stay for just one. We are also thinking about months. Your weeks of fun-filled days at AG will be billed once a month for simplicity sake.

1 Day a week at $11 a week. $11x 52 weeks of the year/ 12 months of the year = $48 month auto billed monthly.

Use the same math for:

2 Days a week at $22 a week... = $95 month

Unlimited Days a week at $30 a week...= $130

Still want to drop-in? Sure! Enjoy a day pass at $15!

Want to buy 15 single class passes? (Good for a 45-minute class, 55-minute class or two 1/2-hour classes)? Sure! Prepay online, on the app, or pay when you arrive at the studio.




Is my stored financial information safe on your site? Can I still pay with cash or check?


Yes! Our system integrates with Stripe, certified to PCI Service Provider 1, the most stringent level of certification available in the payments industry. If you have any issues with your account, reach out via our contact page and someone will get back to you faster than we can do a squat jump.

Yes, you can still pay via cash or check at the studio, but we need to do the transaction through our system there. You will still need to have an account in our system, however. We can help you set that up if you are hesitant but we are confident that you'll find it to be very user friendly, fast and easy. Choose a membership plan or a Drop-In Day Pass from our website and it will take you there! Our goal is to get 95% of our clients electronically connected to us in the next month so we can all spend our time making sure you reach your goals.




What happens if I miss a day on my membership plan?


I know. It happens! We definitely encourage participants to design a schedule. People with a plan are successful people. However...life happens. The beautiful thing is that you can go to any day of the week to use your day pass. No need to reserve a class or cancel a class. I mean, aren't we all busy enough? Our system recognizes your membership option and is ready to check you in, one, two or unlimited days a week. With 24 class options to choose from at different times of the day, we know you can find something that you love and that works for you. (PS- Our system has the option to reserve classes but don't be coaxed into using it unless it helps YOU to commit to YOU! We are already committed to you. We're here. Come when you can!)

If for some reason you skip on using your pass on a given week, your day pass will be sad (cue crying intensely emoji) as it gets erased from the system that week without a drop of sweat on it. However, remember that your weekly commitment comes with major pluses. The first is consistency, which drives results. The second is a discounted rate. The most cost-effective way to come to AG, is with a membership plan. So, yay for that!

If you need a lot of flexibility, consider buying Day Passes- our full price option of $15/day or a package of 15 single classes to use in six months. Remember, even the best workouts need to be completed to get results. Commit to yourself and get after it!




I am going on vacation! What should I do?


First of all, take your trainer with you! That's not possible? Bummer. Our online studio is availalbe 24 x 7 from anywhere in the world. You can keep up with your AG workouts and we'll be right there with you to cheer you on! Wishing you safe travels and exciting adventures!




I am moving to IDAHO! I need to cancel my membership plan. Help!


Once a part of the crew, always a part of the crew. We have friends all across the country who stay in touch with us. They let us know about their accomplishments and achievements! Even though they don't come to the AG studio anymore, we celebrate with them like if they were standing in the front row.

To cancel, for any reason, just email us with 30 days notice and we will cancel your membership and send you off with the warmest wishes for new adventures. Keep in touch, ok?




How do I change memberships?


Want to add a day, drop a day or go to the unlimited plan? Email us with 30 days notice and we'll hook you up!





How To: PushPress (5 answers)

What is PushPress?


PushPress is our online and mobile management system. Whether you login online or through the PushPress Member App you can:

  • Pick and purchase your membership plan
  • Check the class schedule
  • Reserve your spot for events
  • Fill out any needed documents
  • View your class attendance history
  • Check-in to class at the studio




How do I create a PushPress account?


You can create a PushPress account here!




How can I purchase a membership or class punches using the app?


1. Open the app on your phone 2. Login to your account 3. Click the menu bar (3 horizontal lines) 4. Click on "plans" and the "sign up" tab 5. Choose the plan that is right for you or click on the "my plans" tab at the top to see the details of your current plan




How do I reserve a spot for class or an event?


1. Open the PushPress app 2. Login to your account 3. Click the menu bar (3 horizontal lines) 4. Click on the "events" tab to reserve for events or click on the "classes" tab to reserve a spot for classes 5. Pick the event or class you would like to reserve, click on it, click "reserve"




How do I download the PushPress Member App on my phone?


1. Open your phone's App Store 2. Search for "PushPress Member Portal" 3. Download the app! This is the PushPress app icon.





What to Expect? (4 answers)

What amenities does the studio have?


  • A modern and beautiful lounge area that welcomes you into our studio space.
    • This is where you can change into your sneakers, hang up your jacket and store any personal items you may have.
    • You will also check-in on one of our tablets before starting class.
  • An accessible bathroom that has plenty of changing room.
AG Fitness Lounge




What should I bring?


Everyone here is welcome to exercise at their own pace, so bring your beautiful self just as you are and join a very welcoming community of fitness enthusiasts.
Wear comfortable clothing and sneakers! The newest athleisure outfit is not required. Just do you!
Bring some water! Because...staying hydrated is a thing!




This is my very first time at the studio, what do I do?!


We are so happy to have you join us! You will enter the studio through our lounge area. Here you will change into your sneakers and then go over to our tablets on the desk. Type in your name and click "check in" for the class you are about to take. Once it is time for your class to begin, your instructor will tell you if there is any equipment you may need. If you brought your own mat or dumbbells, awesome, place them off to the side of the room. If you need to borrow equipment, look to the far wall and you will see our mats and baskets of dumbbells for you to use. After that, the FUN begins!




What should I wear?


Anything that allows you to move comfortably and a pair of sneakers.





Commonly Asked Questions (5 answers)

Do I need fitness experience before I come to class?


Hi there! No need for previous experience. We'll take you right where you are. A large percentage of our participants were reluctant exercisers before AG. We change minds, improve health and strengthen bodies.

Come as you are.

Make yourself at home.

All of our classes have 3 options for every exercise so you can choose beginner, intermediate or advanced options. As long as you are working in your training ranges (you should feel safe AND challenged!), expect results. Oh, fantastic music and good times are definitely guaranteed.




What makes AG different than other gyms or studios?


Great question! I like you already. I've worked at many gyms and studios before. So, believe me. I know what's out there.

First of all, our studio is a no-intimidation, welcoming and multi-level community of fitness enthusiasts. We are a community, and you new friend, are more than welcome to join!

Secondly, we are a music-based studio and we create all of our fitness programming "in house". Music is not just playing in the background. All of our classes have music design, and some are choreographed to carefully chosen tracks to heighten the fitness experience. The trainers and instructors develop the fitness programming for our clients specifically so you will not see any branded classes on our schedule, and you will not find our classes anywhere else.

Third, our memberships are customizable. Only pay for what you are using. Want to come to AG one day a week? We have an option for that. Want to come to AG 7 days a week? We have an option for that too. Oh, and this one is a biggie...You don't need to reserve a class before you arrive. Just come on by.

Finally, and most importantly, our people. Our fitness staff is top notch. Nationally certified professionals who have worked with Olympic and professional athletes AND soccer moms AND chronic illness patients will be leading your classes. Our community has ZERO drama. We love each other. We encourage each other. There is nothing but love here.




Can I try a class to see if this is the right fit for me?


You can try more than a class. Spend the day if you'd like! Take a class and watch another one. Take in as much info as you need. Watch how the participants interact. Notice how vibrant and joyful people are. Watch the staff doing their magic. Take in the music. Feel the vibe. I have a feeling that the longer you stay...the longer you'll stay.




Why are your clients so successful?


This is the easiest question yet! They work hard and they are consistent. Our staff believes in them, encourages them to work at their potential while keeping them safe, and our participants rise to this expectation. Our studio is designed for people who have looked everywhere for a program they truly enjoy, enriches their lives and provides results. We were made for those unwilling to compromise with their fitness experience. We are lovers of life and amazing experiences AND we also want to find the proof in the pudding. We don't want to waste away on a treadmill or check off exercises from someone else's blog post. We want an experience. Interactive and in-person. With music and awesome people, of course.

If this sounds like you, welcome to AG.




Do I need to reserve my spot for class?


You do not need to reserve your place for class. Just show up and we will get you started! It is helpful to create your profile on Push Press before arriving but it is not necessary. We are more than happy to help you navigate our online system. For questions on how to register with us click the Push Press tab above.





AG FITNESS

72 Portsmouth Ave, Stratham, NH 03885

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